Return and Refund Policy

At HA Bazaar, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

1.1 Eligibility for Returns:

• You have [30] days from the date you received the item to initiate a return.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Several types of goods are exempt from being returned, such as perishable goods (e.g., food, flowers), custom products, and personal care items (e.g., health and beauty products).

1.2 Non-returnable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

2. Return Process

2.1 To Initiate a Return:

• Contact our customer service team at [Customer Service Email] or [Customer Service Phone Number] to obtain a Return Merchandise Authorization (RMA) number.
• Please include your receipt or proof of purchase when requesting an RMA.

2.2 Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. We cannot guarantee that we will receive your returned item.

3. Refunds

3.1 Once we receive your item, we will inspect it and notify you:

• We will send you an email to notify you that we have received your returned item.
• We will notify you of the approval or rejection of your refund.

3.2 If your return is approved, we will initiate a refund to your original method of payment:

• The credit will automatically be applied to your credit card or original method of payment within a certain amount of days, depending on your card issuer’s policies.

4. Late or Missing Refunds

4.1 If you haven’t received a refund yet:

• First, check your bank account again.
• Then, contact your credit card company. It may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [Customer Service Email].

5. Exchanges

5.1 We only replace items if they are defective or damaged:

• If you need to exchange it for the same item, contact us at [Customer Service Email] or [Customer Service Phone Number] to obtain an RMA number and send your item to: [Return Address].

6. Gifts

6.1 If the item was marked as a gift when purchased and shipped directly to you:

• You’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

6.2 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later:

• We will send a refund to the gift giver, and they will find out about your return.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• Email: habazzar001@gmail.com
• Phone: 03286688529